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At Richmond Sound Design . . .
Mission Statement
A Short History

About Richmond Sound Design

Show Control, Virtual Sound System Core Audio Engine & Theatre Sound Design Software
"PERFORMANCE FOR THE LONG RUN"
WHERE TOP QUALITY MEETS THE BOTTOM LINE SINCE 1972


At Richmond Sound Design we're committed to providing you with the finest and most capable performance tools. RSD products interface with all control philosophies and propel the world's most prestigious show events. RSD designers are at the forefront of new ideas in audio, lighting, and show control, and take a leading role in developing industry standards.

Forged by the demands of live performance, you'll find solutions from Richmond Sound Design equal to the toughest presentation tasks, whether in theatre, exhibits, theme parks, education, retail, industrial, commercial, corporate staging, or concerts.

In this age of products designed primarily for appearance, Richmond Sound Design still cares about flexibility, function, and power - to give you solutions to your tough performance problems.


Mission Statement

We provide the most efficient and cost effective programmable sound and show control solutions in the world.

We are respected and innovative industry leaders.

We care about our customers.

We fulfill dreams and aspirations by creating exceptionally capable software and programming environments.

We enjoy knowing our customers personally and including them on our team.

We are committed to integrity, social responsibility and the environment. We have driven 100% electric vehicles since 2015 and use renewable electricity to heat and cook.


A Short History

Richmond Sound Design (RSD) was founded in 1972 by View Charlie Richmond's profile on LinkedInCharlie Richmond ( Charles B. Richmond , not Col. Charles B. Richmond , his father) as a manufacturer of theatrical sound consoles.

Charlie began his lifelong love of theatre sound when he became the resident Sound Designer at the Community Theatre of the Monterey Peninsula , designing sound for their first production of 1965, The Miracle Worker and subsequently designed sound for every production until June 1967. His pursuit of an engineering degree at the University of California , Berkeley, was cut short when the American Conservatory Theatre , San Francisco, offered him the position of Sound Designer, beginning January 1970. He continued in that position for three more seasons as well as occupying the same position in many other repertory theatres periodically through 1979, including The Playhouse Theatre Company (Vancouver), Old Globe Theatre (San Diego), Neptune Theatre (Halifax), and Stratford Festival (Ontario).

Since RSD's inception, we've originated many sound and theatre industry advancements. For example, the first Model 816 consoles which began production in 1974 were matrix-equipped and included our patented AUTO-PAN™ programmable crossfaders - revolutionary features at the time. Our early mixers can still be found on eBay - a testament to their reliability and functionality.

In 1977 the company introduced the VCA-4 mixer module for dedicated audio control in complex routing applications. Thousands of VCA-4's are still at work in paging systems at convention centres, hotels, hospitals, airports, and industrial installations worldwide.

In 1980 Charlie purchased Mushroom Studios in Vancouver and Richmond Sound Design built and installed a custom 48 channel recording console with 40 channel monitoring panel to control two Studer A80 multrack recorders (24 track and 16 track, synchronised). Mushroom was the premier studio in Vancouver and was sold in 1999 to John Wozniak. In 2026, the Museum of Vancouver removed the neon sign featuring the studio logo, designed and installed in 1980 by Charlie, at the entrance to the driveway of the facility, and added it to their historic neon sign collection.

In 1982, the United States Institute for Theatre Technology (USITT) invited Charlie to be their first Sound Design Commissioner where he oversaw the rapid growth of that commission. He subsequently was a member of USITT's Board of Directors from 1989 through 1992.

In 1986 RSD created COMMAND/CUE™ , the first computerised audio control system. At the same time a router/switcher, automated virtual console, and panoramic sound controller, The very first director to use this was Stephen Sondheim for the Into the Woods pre-broadway premiere at the Old Globe Theatre In 1986. COMMAND/CUE CONCURRENT , in the opinion of top sound designers, was for many years the world's most capable live surround sound tool. This was first used in 1988 by Lily Tomlin for her The Search for Signs of Intelligent Life in the Universe tour and became the industry standard for innumerable live theme park stunt shows around the world and in Las Vegas .

In 1990, Charlie was appointed the Sound Design and Show Control Editor of the USITT publication Theatre Design & Technology , and with the assistance of theatre lighting and sound developers around the world, he oversaw the creation of the first international standard that was developed entirely virtually using a North American network provided by universities that were associated with USITT and the Canadian Institute for Theatre Technology (CITT). This standard is called MIDI Show Control (MSC) and is still key in show control implementation around the world today.

The USITT ratified MSC in August 1990 after fewer than 6 months of online meetings, requiring no physical meetings of the participants. MSC was presented to the MIDI Manufacturers Association (MMA) in January 1991 at which time it was incorporated into the official Musical Instrument Digital Interface (MIDI) standard.

In 1991 the company unveiled Stage Manager™ show control software for dramatic new presentation capabilities. Stage Manager pioneered the use of MSC to manage a variety of intelligent media controllers: lighting, sound, lasers, staging and more. This became the show control standard for Broadway, cruise ships and themed installations everywhere.

In 1993 Charlie became a Fellow of the USITT , joining the dozens of accomplished theatre pioneers and practioners who have advanced theatre technology.

1994 saw the release of MIDIShowCD™ , the world's first software for synchronizing multiple CD drives. MlDlShowCD provided multichannel audio and multi source effects at a fraction of the cost of alternative systems, using common and reliable CD's.

In 1997, the AudioBox™ Theatre Sound Design & Show Control System from HFI combined an onboard eight channel digital sound source with a flexible 16 X 16 DSP matrix. After years of research, almost any form of sound manipulation could finally be done in real time, completely in the digital domain, with one box. The AudioBox was presented TCI Magazine 's prestigious Sound Product of the Year Award for 1998. Software support on major platforms allowed multichannel audio to be equalized, delayed, manipulated and distributed in ways previously only dreamed of.

In 1998 we introduced Loren Wilton's ShowMan™ software for Windows NT [and 2K/XP], providing the power and capability of both Stage Manager and MIDIShowCD on an industry standard platform. ShowMan signifies real compatibility and true live show interaction.

In 1999 we presented Joanne Dow's E-Show™ Control Network. E-Show was the most significant show control concept yet, comprised of industry standard computing hardware and industrial standard interface cards all networked using world standard TCP/IP network protocols. Now any IT department can effectively assemble and support the world's most powerful show control systems.

E-Show was presented Entertainment Design Magazine 's prestigious 1999 EDDY Award in the Show Control category. The Award states: "Charlie's done it again. The E-Show Network is based on industry-standard Windows NT computers interconnected via a TCP/IP-based network; normally ethernet, but essentially any TCP/IP-compatible network, even the Internet, can be used. The system features RSD's Virtual PLC Hardware, comprised of industry-standard industrial PCI/ISA computer cards, and is driven by ShowMan(TM) software. E-Show also supports direct ethernet connection with ethernet-capable industrial control devices, thereby eliminating the need for host computers at remote terminals. 'This is a great step in the right direction, putting show control on a standard ethernet network,' says one of the judges. 'No more serial lines, MIDI lines, etc.'"

In 2000, we introduced HFI's AudioBox Model AB1616 including 16 digital audio playback channels onboard with automatic input switching between live and playback on the first eight channels. On September 16 in Los Angeles, the Ride Vehicle version of the AudioBox was awarded the prestigious THEA Award 2000 for Outstanding Achievement in the area of Breakthrough Technology by the Themed Entertainment Association (TEA). The Award states "Having been judged to represent the highest standards of excellence and creative achievement in the arts and sciences of the Themed Entertainment Industry."

In 2000, a USITT Distinguished Achievement Award was given to Charlie for his meritorious career record in the field of Sound Design.

In 2005, we started shipping HFI's AudioBox Model AB64 with up to 64 digital audio playback and recording channels, 64x64 DSP audio matrix, 64 analog and/or CobraNet audio inputs and outputs and, of course, a full function Show Controller onboard - all in a compact, modular format.

In 2007, we introduced Loren Wilton's amazing SoundMan™-Server Virtual Sound System (VSS) Audio Engine API software for ISVs which essentially makes every conventional commercial and professional sound system obsolete. SoundMan-Server is the greenest audio solution because it reduces your sound system carbon footprint by up to 95%. In August, RSD became an IBM Business Partner and SoundMan-Server a certified IBM Store Integration Framework (SIF) Application Solution

In 2007, we were proud to release the first commercial product incorporating SoundMan-Server, SoundMan-Designer , software which fully emulates and runs all AudioBox shows and audio files at a fraction of the cost. Also in 2007, The Universal Studios Hollywood WaterWorld show was the first to be upgraded to SoundMan-Server, along with the latest versions of ShowMan and E-Show.

Since then, SoundMan-Server, often in combination with ShowMan and E-Show, has won many contracts and has been incorporated into a vast number of significant end user software applications created by almost 40 third party developers who use its powerful audio engine for a vast number of capabilities and processes, replacing and augmenting dedicated audio hardware in hundreds of new network based audio applications.

In 2009, SoundMan-Assistant was introduced which replicates the functionality of the AudioBox AB64 for a fraction of the price and works perfectly with ABShowMaker and SoundMan-Designer software.

In 2012, many SoundMan-Server computers became available with a wide variety of I/O options allowing up to 999 live audio inputs and outputs within a single rack mount computer form factor.

In 2013 SoundMan-Server became the audio engine of choice for Show Cue Systems for its live and playback theatrical matrix and playback cueing system.

In 2017, we started working with commercial manufacturers of themed ride systems to develop industry standard software based media controllers.

In 2020, we passed the milestone of delivering more than 2.5 million fully licensed virtual sound control channels and an untold number of free versions being used all over the world.

In 2026 we signed an agreement with IMAX to guarantee ongoing SoundMan-Server software development to provide them with features and support for their multiple immersive audio and video cinema requirements for well more than 20 years into the future since they have standardised on our system for their needs indefinitely.

The first major film to utilise the extensive features of SoundMan-Server is Christopher Nolan 's epic The Odyssey , which was released July 17 to 58+ IMAX cinemas, all of which have this impressive audio upgrade, dramatically increasing the number of audio playback channels for incredible realism and impact.

Also in 2026, the latest in hundreds of installations by Steve Barbar of E-Coustic Systems division of LARES Associates commissioned the acclaimed Obama Center sound reinforcement system and presented it to the world. This, as does dozens of their prestigious installations around the world, bases its success on SoundMan-Server.

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2026-10-05